Never Feed AI Real Names

One careless paste can leak a beneficiary's private life. This episode is the seatbelt.

Watch 6–8 min

Key takeaways

Never paste real names, ICs, addresses, case details
Replace with placeholders: "Client A", "a 45-year-old resident"
Use only org-approved tools for work data
When unsure, strip it out first, always

Try it now · 2 minutes

Take a messy fake case note (provided on page), de-identify it, then ask AI to summarise it.

Fake case note (fictional — practice on this):

Tan Ah Kow, 62, Blk 123 Bedok North Ave 4 #05-678, called about rental arrears. Wife (Mdm Lim) recently hospitalised at CGH. Has 2 kids in school. Referred by MSF officer Sarah.

Check yourself

This episode's 3 quiz questions cover:

De-identifying beneficiary data before using AI
Replacing real details with safe placeholders
When unsure, strip it out — and use org-approved tools

You'll answer these in the final quiz.

Done with the quiz? → Get your certificate